Information

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   Call us on 0116 2331850
or 07818 250605

Check here for Calligraphy Arts' policies

Contact Details | Shopping | Paying by Cheque | PayPal & Ogone Payments | Shipping | Security
Guarantee | Privacy | Returns Policy | Cookies | Consumer Rights
Calligraphy Arts welcomes interest from wholesalers, retail outlets and businesses. Apply here to trade with us

All images on Calligraphy Arts are protected by Copyright. The images shown are reduced in quality as compared to the actual artwork and greeting cards. Please note that variations in colour may occur, but please be aware that differences in computer monitors can show variations in colour more than the quality of our printing processes.

Greeting Cards are supplied in two sizes - Large A5 (14.8cm x 21.0cm) or Standard A6 (10.5 cm x 14.8cm). Choices and price options are at each shopping page.

Any bespoke commissions and artworks will obviously take longer to produce. All timescales and prices for items such as these will be agreed between the customer and Calligraphy Arts before any work commences.

If you have any suggestions, comments or feedback about how we can improve our service, or if you have specific requirements, please get in touch.

Contact Details

Calligraphy Arts
37 Kings Drive
Leicester Forest East
Leicester
Leicestershire
LE3 3JD
UK

Tel: +44(0)116 2331850
Mob: +44(0)7818 250605
E-mail:
jane@calligraphyarts.co.uk

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Shopping

Buying your cards could not be easier. Click the "Add to Cart" button to select each card that you want to add to your shopping cart. - You can remove any item from your shopping cart at any time.

After you have finished your selection/s, click the "Checkout" button and you will be asked for a few details that we need to be able to complete your order.

You can pay securely via PayPal or Ogone. (Please note that you don't need a PayPal account to pay via PayPal).
Credit and Debit card payments are also accepted. All credit and debit card orders are processed offline for enhanced security.
You can also Phone us or E-mail your order details to us.
Wire Transfer (BACS payment) is another option.†

We also accept cheques or money orders from UK customers. Please note that orders will not be posted until funds have cleared into our account.†

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Paying by Cheque or Money Order

We can take payments by cheque. If you wish to do this, then simply select the Pay by Cheque option at the checkout. You should make the cheque payable to "Calligraphy Arts" and post it with a copy of your order to:

Jane Lappage
Calligraphy Arts
37 Kings Drive
Leicester Forest East
Leicester. LE3 3JD
United Kingdom

You can also pay securely via PayPal or Ogone with your debit or credit card.
Please note that you don't need a PayPal account to pay for your goods

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PayPal & Ogone Payments

Credit and debit card payments are securely processed by either PayPal or Ogone Payment Systems - you do not need a PayPal account, just a credit or debit card. Many of our customers already have PayPal accounts as used and owned by eBay. Calligraphy Arts customers are not required to hold an account with our online payment providers in order to use their secure payment facilities.

To ensure your complete security you will be transferred to the Ogone or PayPal website for all payment transactions. Calligraphy Arts does not collect any credit card data, as this is all handled securely with Ogone or PayPal's own servers and systems.

Pay with PayPal
PayPal is the safer, simpler, smarter way to pay online. All you need is an email address to make secure online payments using your debit card, credit card, bank account or PayPal balance. You can shop knowing that PayPal doesn't share your financial details with sellers and that your money and information stay safer with PayPal's industry leading fraud protection tools. It's also a convenient way to pay - no more waiting for cheques to clear or hassles with postal orders. Sign up for a PayPal account and you could start to shop at hundreds of UK websites within minutes.

What is PayPal?
PayPal is the safer, simpler, smarter way to pay online. All you need is an email address to make secure online payments using your debit, credit card, bank account or PayPal balance.

Shop safely
PayPal is serious about security and protects your transactions and personal information with industry leading encryption technology. Also, PayPal doesn't share your financial details with sellers.

Shop simpler and smarter
Paying with PayPal is convenient - no more waiting for cheques to clear or hassles with postal orders. The faster you pay, the quicker you receive your goods.

PayPal securely stores your details, which means you only need to enter your financial details once when opening your PayPal account. This makes it possible to make an online purchase within a few clicks.

More ways to use PayPal
You can also send and request money with PayPal. Plus you can buy and sell globally across 190 countries and regions. Find out more at
http://www.paypal.co.uk/.

How to sign up
Over 20 million UK PayPal account holders can't be wrong. Sign up for a PayPal account in minutes by visiting http://www.paypal.co.uk/ Once you've opened a PayPal account you can start to shop at hundreds of UK websites.

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Postage, Delivery and Processing

  • FREE delivery on all UK orders over £50!

Your card order will be despatched via First Class Royal Mail or Airmail Post in sturdy, board-backed packaging to ensure it reaches you in perfect condition. Bespoke artwork, Calligraphy Pens and other items will be sent in either padded bubble bags or sturdy cardboard boxes, which will be amply sized and well padded.

We'll do our utmost to process your order on the day we receive your order, but certainly within three days. The majority of mainland UK Calligraphy Arts orders are processed same day and delivered next day, but we will contact you if there is any delay.

Any bespoke commissions and artworks will obviously take longer to produce. All timescales and prices for items such as these will be agreed between the customer and Calligraphy Arts before any work commences.

Find UK Postcodes: Royal Mail Postcode Finder

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Credit Card Security

We do not store credit card details nor do we share customer details with any 3rd parties.
They are not held by calligraphyarts.co.uk nor in clear text on any web site, so you can be sure of our secure commitment to you.†Our payment providers allow you to buy our goods online in a safe and secure way.†Payments via PayPal and Ogone are securely processed using 128 bit encryption.

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Guarantee

If your UK order has not been received within 30 days please get in touch.

Calligraphy Arts
37 Kings Drive
Leicester Forest Eatst
Leicester
Leicestershire
LE3 3JD
UK

Tel: +44(0)116 2331850
Mob: +44(0)7818 250605
E-mail:
jane@calligraphyarts.co.uk

We guarantee your satisfaction. All our products come with a no quibble returns guarantee. If you're not happy for any reason, send it back within 14 days of receipt (you have to pay the postage for the return of the product if it is not faulty) and we will refund the cost of the item. No problem.

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Privacy Policy

We do not disclose buyers' information to third parties other than when order details are processed as part of your order payment to PayPal or Ogone. In this case, the third party will not disclose any of the details to any other third party. Your details will never be disclosed to third parties without your permission.

We do not store credit card details nor do we share customer details with any 3rd parties.

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Cookies

Session Cookies are used on this shopping site to keep track of the contents of your shopping cart. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. PLEASE NOTE - If you turn off cookies, you may be unable to place orders or benefit from the other features that use cookies.

We also use Google Analytics cookies so that we can measure which pages are viewed and how people use the website. In this way can update the website to benefit users and visitors to Calligraphy Arts.

AddThis is another 'cookie' that is used. The AddThis button spreads content across the Web making it easy for visitors to bookmark and share with other people. Provides statistics about bookmarking and sharing activity of users, and helps visitors create buzz for sites to increase popularity and ranking. AddThis is a ClearSpring Technologies company.
See their website:
http://www.addthis.com

Data collected by this site (Calligraphy Arts) is used to:

a. Take and fulfill customer orders
b. Administer and enhance the site and service.

Also†see our Cookie Policy Page for descriptions of cookies used on this website.

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Returns Policy

Under the Distance Selling Regulations private purchasers have the right to cancel the order up to 14 days after receipt of items if the items have not been used. This does not apply to items made to a purchasers own specification eg: personalised cards, bespoke artwork etc.

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Consumer Rights

Distance Selling Regulations apply to†Internet, mail order and telephone shopping(links to the Which website)†and also from the†EU Website

You may cancel your order from the moment you made it up to 14 days after receiving it. Cancellation of any orders and services must be made by letter, or email. For simplicity and ease, you may use thisCancellation Form†(the link opens a new window). A telephone call for cancellation is not enough. It is the customers duty to take full care of all items.

Returning of items is the responsibility of the customer who is liable for the cost of returns. The customer must ensure all reasonable care is taken to ensure the safe return of items and in their original packaging where appropriate. Any failure to return at the customer's expense (except where the items are faulty or do not comply with the contract) means that Calligraphy Arts will recover the items and offset the amount against any refund due. If the items are faulty at receipt or do not comply with your contract with contract Calligraphy Arts, then we will be liable for any return charges.

Refunds for returned and cancelled orders will be made as soon as possible and within 30 days of return to Calligraphy Arts - this will include our basic delivery costs. If you opted for enhanced services, such as Tracked or Next Day services, then we will only be liable for the cheapest delivery option offered at the time of the order.

The Distance Selling Regulations do not apply to Business purchases.

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods or we are no longer able to supply a particular product for some reason.

In short: If you're not happy: Send it back. No problem.

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